Chain of Custody Staff Auditor, Canada -- RA-Cert

Reports To: 
Chain of Custody Associate, Canada -- RA-Cert
Canada - Montreal
Canada - Quebec

The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior. Based in New York City, with offices throughout the United States and worldwide, the Rainforest Alliance works with people whose livelihoods depend on the land, helping them transform the way they grow food, harvest wood and host travelers.

Position Summary: 

The Chain of Custody (CoC) staff auditor will conduct certification audits and assessments for RA-Cert’s CoC certification services, including audit scheduling, on-site visits, and report writing. S/he will also manage the CoC certification process for a subset of RA-Cert clients and provide customer service, report reviews, quality control and coordination of contract-auditor work. This position requires travel up to 50 percent of the time.


Chain-of-Custody Auditing

  • Conduct certification services, including assessments and annual audits for RA-Cert CoC clients, including on-site visits to client operation facilities in the Canada region;
  • Conduct desk audits;
  • Manage all travel arrangements to conduct the assigned fieldwork;
  • Write audit/assessment reports based on audit findings;
  • Communicate with clients and RA-Cert staff in preparation and finalization of audit engagements;
  • Develop strong expertise in RA-Cert, Sustainable Agriculture Network (SAN) and FSC Chain-of-Custody standards, policies and protocols;
  • Provide input for policy development and technical improvements to the certification system;
  • Other duties as assigned.

Task Management

  • Manage the execution of Chain-of-Custody assessments and audits for a portfolio of clients to include budgeting, service contracts, team identification, logistical planning, report review, liaison with clients and finalization of reports for approval;
  • Develop and implement annual audit schedules and ensure timely and efficient completion of annual audits;
  • Ensure efficiency, quality control and adherence to RA-Cert technical and administration certification protocols for all jobs directly under his/her responsibilities;
  • Receive, process and file forms, conduct data entry and other information for a full range of certification services;
  • In coordination with the CoC associate provide customer service to current and potential RA clients to include (but is not limited to) providing information about certification, guidance on interpretation of certification standards and logo use;
  • Other duties as assigned.
  • College degree or higher required;
  • Minimum of two years work experience preferred, experience  in the forest-product industry, print industry, agricultural industry, or related field an asset;
  • Excellent verbal and written communication skills in French and English;
  • Previous auditing experience and/or ISO training preferred;
  • Willingness and ability to travel 75 percent of the time;
  • Strong skills in MS office, Adobe Acrobat, databases, and Internet;
  • Background or interest in environmental conservation preferred;
  • Knowledge of RA-Cert certification and/or FSC certification a plus;
  • Strong customer service skills;
  • Initiative, self-motivated, resourceful, detail oriented, dependability, strong attention to detail;
  • Ability to work independently from a home-based office and as part of a team.

Commensurate with experience.


Only candidates authorized to work in Canada will be considered for this position.


Send resume, cover letter, and salary history to Rainforest Alliance, Box 1771, Chelsea, QC, J9B 1A1.

Fax: (866) 438-1971. Email: If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for.

The Rainforest Alliance is an equal opportunity employer.