Deputy Director, IT -- Finance & Administration

Reports To: 
Director, Knowledge Management & Information Technology
Location: 
United States - New York, NY
Position Summary: 

The Deputy Director will work closely with the Director, Knowledge Management & IT to provide strategic support in the identification, design, planning, and implementation of technological solutions for the organization. S/he will oversee Rainforest Alliance’s application and system management to ensure solutions employed by the organization function optimally and are conducted in a coordinated and harmonized fashion with other organizational IT efforts. The Deputy Director will also be responsible for overseeing the Salesforce and SharePoint systems for the organization. In addition, s/he will lead the organization’s ongoing SharePoint migration effort, to ensure a seamless and efficient transition.

Responsibilities: 
  • Provide strategic, hands on support -- building, maintenance, usage -- for existing systems built upon MS Dynamics SL, Salesforce, SharePoint, and Luminate;
  • Work closely with the Director, Knowledge Management & IT to provide leadership, guidance and support on pending projects such as traceability, donor management, and impact indicators, from planning, design and budgeting to solution delivery;
  • Oversee ongoing maintenance and troubleshooting, configuration/customization, and integration of systems;
  • Ensure the full utilization of existing systems and tools, and seek out, research and recommend new ones;
  • Work closely with the Director, Knowledge Managemet & IT to develop work plans and budget for IT;
  • Provide overall oversight of SharePoint migration and guide requirements gathering and solution design; s/he will also function in a hands-on role as required;
  • Lead and manage SharePoint customization and development, integrate with existing tools and systems;
  • Manage, mentor and develop staff;
  • Proactively form and maintain relationships with stakeholders, both internal and external;
  • Select and manage outside vendors, consultants and contractors; and
  • Update and maintain relevant policies, procedures, tools and training materials.
Qualifications: 
  • Bachelor’s degree in Information Systems, Information Technology, or related field required;
  • 10 years’ professional experience in Information Technology management, strategy and planning, and knowledge management and infrastructure;
  • Strong interpersonal and verbal/written communication skills are required;
  • Demonstrated project management skills;
  • Strong knowledge of SharePoint;
  • Skilled with Salesforce system;
  • Strong problem solving, analytic, financial, and evaluative skills;
  • Ability to work independently and collaboratively with others;
  • Attention to detail and ability to effectively and efficiently perform multiple tasks and balance competing priorities within a required timeframe;
  • Must  be able to respond and adapt quickly to changing requirements and competing demands;
  • Ability to work in a multicultural, diverse, and highly performance-driven environment;
  • Ability to travel internationally and domestically;
  • Ability to influence and manage up and down the organization;
  • Interest in learning and applying new technologies; and
  • Written and verbal language proficiency in Spanish a plus.

Supervisory Responsibilities:

  • This position will manage employees; and
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Salary: 

Commensurate with experience. Competitive benefits package provided.

Application: 

Send resume, cover letter and salary history to Human Resources, Rainforest Alliance, 233 Broadway 28th Floor, New York, NY 10279; Fax: 212-677-2187; E-mail: Personnel@ra.org. If emailing, use the following format in the subject line: first name and last name, job title of position you are applying for.

The Rainforest Alliance is an equal opportunity employer.