Chain of Custody Staff Auditor -- RA-Cert

Reports To: 
Chain of Custody Associate – RA-Cert
Location: 
United States - Home Office - North Carolina
The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior.
Based in New York City, with offices throughout the United States and worldwide, the Rainforest Alliance works with people whose livelihoods depend on the land, helping them transform the way they grow food, harvest wood and host travelers.
Position Summary: 

The Chain of Custody (CoC) Staff Auditor I will conduct certification audits and assessments for RA-Cert’s CoC certification services, including audit scheduling, on-site visits, and report writing. S/he will also manage the CoC certification process for a subset of RA-Cert clients and provide customer service, report reviews, quality control. 

Responsibilities: 

Chain of Custody Auditing

  • Conduct certification services, including assessments and annual audits for RA-Cert CoC clients, including on-site visits to client operation facilities in region;
  • Conduct desk audits;
  • Manage all travel arrangements to conduct the assigned fieldwork;
  • Write audit/assessment reports based on audit findings;
  • Communicate with clients and RA-Cert staff in preparation and finalization of audit engagements;
  • Develop strong expertise in RA-Cert, Sustainable Agriculture Network (SAN) and FSC Chain of Custody standards, policies and protocols; and
  • Provide input for policy development and technical improvements to the certification system;

Task Management

  • Manage the execution of Chain of Custody assessments and audits for a portfolio of clients to include budgeting, service contracts, team identification, logistical planning, report review, liaison with clients and finalization of reports for approval;
  • Develop and implement annual audit schedules and ensure timely and efficient completion of annual audits
  • Ensure efficiency, quality control and adherence to RA-Cert technical and administration certification protocols for all jobs directly under his/her responsibilities;
  • Receive, process and file forms, conduct data entry and other information for a full range of certification services;
  • In coordination with the RA-Cert Staff, provide customer service to current and potential Rainforest Alliance clients to include, (but is not limited to), providing information about certification, guidance on interpretation of certification standards and logo use; and
  • Other duties as assigned.
Qualifications: 
  • Bachelor or equivalent degree;
  • Minimum of 2 years work experience, preferably in forest product industry, print industry, agricultural industry, or related field;
  • Excellent verbal and written communication skills in English;
  • Previous auditing experience and/or ISO training preferred;
  • Strong skills in MS office, Adobe Acrobat, databases, and Internet;
  • Background or interest in environmental conservation preferred;
  • Knowledge of RA-Cert certification and/or FSC certification a plus;
  • Strong customer service skills;
  • Verbal and written communication skills in French a plus
  • Initiative, self-motivated, resourceful, detail oriented, dependability, strong attention to detail;
  • Ability to work independently and as part of a team; and
  • Willingness and ability to travel up to 75 percent of the time.
Salary: 

Commensurate with experience. Competitive benefits package provided. 

Application: 
Please apply online at https://home.eease.adp.com/recruit/?id=9795451. Combine cover letter and resume as one single document and upload.

The Rainforest Alliance is an equal opportunity employer.