Policies and rules

Audit Exception Policy for COVID-19

All exception requests made under this covid policy need to be sent to certification@ra.org using this template. Each request will be reviewed and approved by Rainforest Alliance before it can be implemented. You will be informed accordingly. Also if the request is approved, extensions will be requested differently based on the applicable traceability system:

1. RA certificates - all extensions are handled by S&A Officers
2. UTZ certificates
   • Cocoa, tea extensions: TP extensions issued by Tech support in GIP
   • Coffee, Hazelnut: Time and Volume Extensions can be requested directly by CBs in MTT