Policies and rules
Grievance Procedure
The procedure is open to anyone who has a grievance against a member (producer or supply chain actor), a certification body (CB), or against the Rainforest Alliance itself.
View: Grievance Procedure
Policies and rules
Audit Exception Policy for COVID-19
Mutual Recognition For Coffee To Be Launched On July 1
The publication of the Rainforest Alliance’s new 2020 Certification Program is coming closer. As we want to ensure an easy transition for our partners, we are happy to announce that from July 1, 2020, we will offer companies full mutual recognition for coffee, vanilla and herbal infusions (including rooibos).
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2020 Rainforest Alliance Certification Program
In January 2018, the Rainforest Alliance merged with UTZ to have greater impact and be a better partner to the many stakeholders we work with. We are currently developing a new 2020 Certification Program, including new farm and chain of custody standards. We will publish the new program in June 2020 with audits becoming mandatory […]
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Stakeholder Engagement
Stakeholder engagement is an integral part of the Rainforest Alliance’s sustainable agriculture certification program. If we are to help transform tropical agriculture into a sustainable activity, we rely on feedback from and collaboration with all parts of the value chain—including producers, workers organizations, traders, retailers, governments, NGOs, civil society organizations, academia, and research institutions. In […]
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Questions and Complaints
The Rainforest Alliance welcomes feedback from all stakeholders as this information helps inform our continued efforts to improve conditions on farms in the 40+ countries where we work. Your feedback is a vital tool for helping us to improve the program and promote positive change in agriculture. Please see the various categories below to identify […]
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