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Hotel Pan American

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Hotel Pan American has been a name repeated by many Guatemalans, celebrities, politicians, distinguished personalities, eccentric artists, renowned writers, and outstanding athletes for over 70 years. With the grace and elegance expected of one of the most prized hotels, this art deco gem offers a splendid bridge between the past and present of a very colorful, cosmopolitan city.

From its privileged location in the heart of the historic center, just steps from the popular Paseo de la Sexta near shops, restaurants, and nightlife, we welcome you to a destination with a history as rich and fascinating as that of Guatemala City itself. While the hotel is an icon in service and hospitality, our award winning “Salon Real” Restaurant has been, for a long time, the place in downtown to meet and socialize over delicious cocktails and a spectacular meal. Many regularly describe the Hotel Pan American as a restaurant with rooms, rather than a hotel restaurant.

The hotel brought a new era of refinement and sophistication to Guatemala City, which continues to this day, complemented by a large family of friendly staff who seem to predict even the smallest of your desires.

Experience our service for yourself and soak up the warm hospitality that has been attracting guests for generations, time and time again.

Some of the key destinations in the region are:

  • Guatemala City
  • Antigua
  • Panajachel
  • Atitlan
  • Chichicastenango
  • Coban, Semuc Champey
  • Tikal

Details:

Rooms:

54

Making a Difference:

Certification Score
Environmental management:
96%
Sociocultural management:
100%
Business management:
97%
Overall Performance:
98%
Supporting Community
Number of Employees:
63
Percentage of local employees:
100

Porta Hotels' operations are based on the three pillars of sustainability: business, sociocultural, and environmental. We seek to reduce any negative impacts to the environment, thereby guaranteeing our customers a quality destination and ensuring development opportunities for our employees and future generations.

Some of our actions for the sustainability of the business are:

  • We encourage the development of local culture, use nationally-produced products, make in-kind donations to educational, art, and cultural organizations, and support at-risk youth by providing education and job opportunities.
  • The safety of our facilities for customers, guests, and employees is very important; we conduct risk assessments to ensure high-quality and safe service.
  • We promote sustainability to our suppliers and continuously evaluate their efforts.
  • All our employees earn a decent wage according to the provisions of the law and are paid on time.
  • We strive to ensure that our staff are trained and qualified to exceed the expectations of our clients, in accommodation as well as foods and beverages.
  • We aim to reduce our environmental impact by using biodegradable products, reducing water and electricity consumption, recycling, and reusing materials when possible.
Forest canopy - photo by Sergio Izquierdo

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